Over the past few weeks, some users have reported to us that they are encountering Sonos error 1002, cannot add shared folder.
In most cases, Sonos error code 1002 indicates a connectivity issue with that network. If you encounter this inconsistency, the first thing you should do is update the Sonos app to the most recent version (they have released several fixes for this issue).
What are Sonos error 1001 and 1002?
These errors almost always occurThey occur when the computer or NAS drive is offline or trying to maintain a reliable network connection. The Sonos app can easily display error 1001 or error 1002 if your Sonos system is having trouble connecting to the music inventory on your computer or NAS drive.
Sonos And Synology
Although Sonos has stopped supporting the SMB protocol for the music library on your workstation (PC and Mac), it still uses SMB1 for the music collection stored on the NAS. If someone used a Synology NAS to store their Sonos library but upgraded to DSM 7, your ability to add new music to our shared folder on the NAS and then sync the next music to your Sonos library won’t work for a while.< /p>
Sonos Can’t Find Or Recognize The Music Library, Or Sonos Won’t Connect To My Music Library
If your Sonos can’t find the music library, in that it displays an error message, which says something like “[your computer name] cannot be easily found” or “cannot connect to [your computer name]your computer].”
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Why is my Sonos not connecting to the controller?
Overly cautious firewalls will also be responsible for various error codes if they end up messing up communication with the Sonos controller. To fix the problem in this state, simply add the Sonos software (or ports in use) to the whitelist, or simply remove the third-party AV.
What is error code 1002?
Error 1002 occurs when one or more products created by your Sonos products are unable to complete the update process. This error is probably the most common if you continue to use the Sonos Bridge.
Why does my Sonos playlist say error code 500?
According to some users, playlists with more than 500 songs can cause an error. It turns out that this once again specific issue is caused by a bug that Sonos developers have been trying to fix since late 2018.